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Service inclusions
Software as a service off-the-shelf
Global hosting
Maintenance and Enterprise Service Level guarantee
Dedicated application instance
10 SMS per app user per month
1 BI user per 25 app users
Unlimited web app users
Third line support (…
Mezzanine provides mVaccination on a SaaS (off the shelf) basis; the contract period is a minimum of 12 months.
Mezzanine does not provide any specific services to address vaccine hesitancy as part of mVacciNation. However, during the pandemic Vodacom has worked closely with governments to deliver public health messages via SMS, and in some cases set up call centres for Covid-19 information. Where there is a…
This is an expected challenge. Our experience in the field suggests that potentially 20-30% of adult beneficiaries may lack a mobile phone (especially women). It is unknown how many of this cohort has access to a SIM. Irrespective, we consider the following potential solutions (non exhaustive):…
There are multiple ways to effect registration, including
Remote self-registration via USSD/SMS/WhatsApp/Web Application engagement of unknown eligible recipients:
With targeted messaging this method allows users to self-register without travelling to a physical registration station…
Mezzanine health services have previously been/are deployed in the following countries:
Nigeria
Zambia
South Africa
Mozambique
Tanzania
Kenya
The following formal agreements are in place (as of 10th March 2021):
National Department of Health, South Africa [as EVMS]
AUDA NEPAD: program support and potential co-funding
The following countries have received commercial proposals for Covid 19 Vaccine deployments:
Uganda…
Mezzanine Digital Technologies operate off a shared service multi-tenancy framework that can be integrated with legacy and 3rd Party systems, including Information Management tools and repositories such as LIS, DHIS2, Cold Chain IoT systems etc. This is an expected requirement; Mezzanine are…
Success in deploying any technology can be measured by acceptance and adoption of the digital tool (in the field) and the incorporation of the data it generates at programme and policy levels to inform decisions. In short, success is about effective programmes and change management. This is a…
The technology is already deployed in South Africa. It will take 4-8 weeks to deploy elsewhere in Africa. Note that the technology is only one service component; it is incumbent on Ministries of Health and their partners to have secured ICT and Implementation services prior to activation.
