Mezzanine does not provide any specific services to address vaccine hesitancy as part of mVacciNation. However, during the pandemic Vodacom has worked closely with governments to deliver public health messages via SMS, and in some cases set up call centres for Covid-19 information. Where there is a demand from governments, we can explore doing the same for the vaccine rollout. However Additionally, Mezzanine, via its MNO partners and potentially via other 3rd Parties, including Clickatell and Praekelt, could support the handling of any inbound queries and outbound compliance and demand generation messaging if required[2].

[2] The system does provide scheduled messaging with regard to upcoming vaccine events per person.